National cross-border digital tools and services in the field of EU social security coordination

National cross-border digital tools and services in the field of EU social security coordination

9789294018649 PDF

2025

Publications Office of the European Union, Luxembourg

Engelsk

84

This report presents a mapping of digital tools and services for the purpose of cross-border social security coordination, covering the EU Member States plus Iceland, Liechtenstein and Norway (1 ). Drawing on desk research and qualitative interviews with national social security institutions, the study resulted in a comprehensive overview of how Member States are progressing in their digitalisation efforts within the social security sector, with a specific focus on the needs of mobile citizens and cross-border cases. Assessments and analyses under this report do not cover exchanges through EESSI, but focus on parallel national-level initiatives. In the context of this report, interoperability is assessed outside EESSI for those areas/aspects that EESSI does not cover. The report introduces a multidimensional framework for conceptualising and assessing digital maturity in crossborder social security. The analysis is therefore centred on five dimensions of digital maturity, tailored to social security coordination.

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